Fox Shades is an Australian-based eyewear company offering a range of stylish and high-quality sunglasses and glasses. We pride ourselves on providing excellent customer service and prompt dispatch.

We are based in Perth, Western Australia.

We use AusPost for shipping. Delivery times typically range from 3 to 6 business days, depending on your location.

At Fox Shades, we offer next-day dispatch on all orders. This means that once you place your order, we’ll process and ship it the following business day.

You can track your order online within 24 hours of dispatch using the tracking number provided by AusPost.

We accept the following payment methods:

Visa

MasterCard

PayPal

Apple Pay

If your shades arrive damaged or broken, please contact us immediately. We will arrange an exchange for you at no additional cost.

For any inquiries or issues, you can reach our customer support team via email or phone. Our contact details are available on our website.

We are happy to offer exchanges for damaged or broken shades. For change-of-mind returns, please review our returns policy on our website or contact our customer service for more details.

Currently, we only ship within Australia & NZ. Stay tuned for updates on potential international shipping options in the future.

If you have any other questions or need further assistance, feel free to get in touch with us. We’re here to help and ensure you have a great experience with Fox Shades!